Video tutorials, documentation and AI help
From A as in appointment to W as in wizard
You don't know Projektron BCS yet? As a BCS user, you also get access to more than 30 detailed video tutorials (in German) with which you can conveniently learn the most important Projektron BCS functions online. As a BCS user, you also benefit from our excellent German- and English-language help function, which is integrated directly into the software. With the help of our new AI function, you can now ask questions about Projektron BCS in natural language and immediately receive precise answers from the company's own documentation. The AI uses targeted internal data and provides you with reliable information on your concerns – a convenient, time-saving support that is ideal for quick solutions in your day-to-day work.
Video tutorials for Projektron BCS users: How to find the right BCS tutorial for every question
- How do I create a basic plan with BCS project planning?
- What options does time recording offer in BCS?
- How do leave management and personnel administration work in BCS?
If you have already asked yourself these or similar questions, you should not miss the Projektron BCS video tutorials. As a user, you get full and unlimited access to over 30 detailed BCS tutorials (in German language) that explain the central functions and application areas of Projektron BCS.
Access to the video tutorials is directly from the software
- Click the question mark icon in the top right navigation bar to open the Help menu.
- Select the first menu item "Help" so that the detailed documentation opens in a new browser window.
- At the very top right of the documentation header menu, you will find a video icon. Clicking this button will take you directly to the video tutorial section.
Not the right one? No problem, because we also produce customized videos on request. Contact us!
Learning BCS in a tutorial is too impersonal for you and you want an individual introduction to working with BCS face to face? Take a look at our service area. With our rich training, workshop and webinar offer, our experienced trainers will turn you into a BCS professional.
Integrated online help, detailed manuals and smart AI support
In addition to our video tutorials and context-sensitive page help in Projektron BCS, you now have AI-based user help to support you. This intelligent function helps users find answers to their questions in the shortest possible time – through the targeted use of the comprehensive documentation and company-specific data. Whether you have questions about project creation, ticket entry or scheduling, the AI provides you with tailored information about BCS and saves you valuable time.
Comprehensive documentation for users and administrators
In addition to AI support, we continue to offer complete documentation in the form of manuals that are directly integrated into Projektron BCS. This comprehensive online help, which can be accessed via the question mark symbol in the navigation bar, guides you step by step with screenshots and clear instructions. Our documentation is not only detailed and easy to understand, but has also received multiple awards: Europe's largest professional association, the Association for Technical Communication (tekom Deutschland e.V.) has already awarded our Projektron editors its prestigious Docup Prize three times.
AI integration – a new level of user-friendliness
How do I create a ticket? Where can I record project risks? How do you enter work appointments?
BCS users now have access to an AI-based help function that works on the basis of RAG (retrieval-augmented generation) techniques and retrieves targeted information from secure, internal data sources. This offers a flexible advantage, particularly for administrators and project teams: the AI is customizable, can be individually configured and applied to company-specific knowledge data. The option of operating the AI completely locally ensures maximum data security and thus protects sensitive information. Since no personal data is processed, the use of the AI is data protection compliant and offers secure, user-oriented support.
Practical support through training, webinars and workshops
Would you rather have our experienced user consultants explain the functions of BCS to you face to face and try out the possibilities of BCS yourself under their guidance? Take a look at our training, webinar and workshop offers in the events calendar!
