Echion Communication (Switzerland) AG
As a full-service provider, echion Communication (Switzerland) AG also needs a complete solution with broad functionality for its project software. Thanks to its comprehensive range of services, Projektron BCS can be used flexibly and can cover a wide variety of projects from consultancy services to process optimizations. echion Communication (Switzerland) AG, formerly screenFOODnet Digital Signage Retail Services AG, has been using the software since 2012.
Projektron BCS in use
Echion Communication (Switzerland) AG uses Projektron BCS for the following tasks:
- Customer relationship management (CRM)
- Project controlling
- Project planning
- Customer support system
- Holiday management
- Contract management
- Time recording
- Personnel management
- Offer preparation
Profile
Echion Communication AG, headquartered in Lucerne, Switzerland, started out in 1998 in the field of online and multimedia solutions. Over the last two decades, the owner-managed company has developed into a leading digital signage software provider and general contractor for digital in-store communication. They develop comprehensive digital solutions for retailers and shopping malls. As the Swiss market leader and an expert in the field of digital in-store communication with its own software, they support their customers in finding the optimal solution. From consulting services to project management and content, everything is offered from a single source.
Thomas Amrein
Chief Operating Officer, Echion Communication (Switzerland) AG
We use Projektron BCS as a central component in project implementation and personnel administration. We can map everything from acquisition, project planning and implementation to ticketing in a single tool according to our needs. The link to the integrated CRM gives our account managers and project managers a complete overview of ongoing and completed projects, tickets and acquisitions. With the many configuration options, we can continuously adapt BCS to our needs without having to build our processes around the tool. We appreciate the countless possibilities within BCS to continuously map existing systems or processes in it and thus simplify the IT landscape.
