ISCeco - Information Service Center WBF
In particular, the good service provided by Projektron employees convinced the Swiss IT experts from ISCeco of Projektron BCS as the ideal solution for managing their service projects - since 2008.
Projektron BCS in use
ISCeco - Information Service Center WBF uses Projektron BCS for the following tasks:
- Project controlling
- Project planning
- PM according to Hermes
- Invoicing
- Holiday management
- Time recording
- Offer preparation
- Customer relationship management (CRM)
Profile
As the IT service provider for the Federal Department of Economic Affairs, Education and Research (WBF), ISCeco focuses on the integration, support and operation of the IT specialist applications of the department's offices. ISCeco supports over 2,000 users in the areas of economics and labour, education, research and innovation, agriculture and veterinary affairs, housing and civilian service.
Daniel Sdiri
BCS application manager
After our project managers had already used the planning functions before, all our employees have been using the activity time recording in Projektron BCS since March 2010. The product was widely accepted after a short time and has proven itself over the years as a reliable partner in everyday work. In the meantime, the system forms the basis of numerous processes and evaluations in the areas of project management, customer support, controlling and management. Particularly important for us is the uncomplicated flexibility that BCS offers in configuring the user interface, adding new fields and retrieving data.
