screenFOODnet Digital Signage Retail Services AG
As a complete service provider, screenFOODnet accordingly also requires a total solution with broad functionality for its project software. Thanks to its comprehensive range of services, Projektron BCS can be used flexibly and can cover a wide variety of projects, from consulting services to process optimization. screenFOODnet has been using the software since 2012.
Projektron BCS in use
screenFOODnet Digital Signage Retail Services AG uses Projektron BCS for the following tasks:
- Customer relationship management (CRM)
- Resource management
- Project controlling
- Project planning
- Customer support system
- Holiday management
- Contract management
- Time recording
Profile
screenFOODnet, based in Lucerne (Switzerland), started in 1998 in the field of online and multimedia solutions. Over the last two decades, the owner-managed company has continued to develop into a leading digital signage software provider and general contractor for digital in-store communication. They develop digital total solutions for retail and shopping centers. As the Swiss market leader and expert in the field of digital in-store communication with their own software, they accompany their customers to the optimal solution. From consulting services to project management and content, everything is offered from a single source.
Thomas Amrein
Chief Operating Officer
We use Projektron BCS as a central component in project implementation as well as personnel management. We can map everything from acquisition, project planning and implementation to ticketing in operation in one tool according to our needs. By linking it to the integrated CRM, our account managers and project managers have a consistent overview of ongoing and completed projects, tickets and acquisitions. With the many configuration options, we can continuously adapt BCS to our needs without having to build our processes dependent on the tool. We appreciate the countless possibilities within BCS to continuously map existing systems or processes in it and thus simplify the IT landscape.
