Neofonie and Projektron: Projects with a system
Success story from Neofonie GmbH
For many years, the IT full-service provider Neofonie relied on its own web-based time recording system, but this could no longer fulfil our future requirements. After an evaluation phase, Projektron BCS was shortlisted. Projektron's software scored highly in terms of functionality and flexibility.
Neofonie is innovation
Neofonie GmbH is one of the leading providers of innovative technologies and convergent applications. It specialises in the development of marketplaces, portals, search, content management systems, mobile solutions, communities and e-commerce. The IT full-service provider's services range from strategic consulting and conceptualisation, web and interface design, software development and black box testing to highly available and scalable operation with 24/7 support.
Founded in 1998, the company employs 180 people in Berlin and Hamburg. Customers include Wort & Bild Verlag, Gruner & Jahr, stern.de, Kalaydo, Axel Springer Verlag, Deutsche Post, Volkswagen, Audi and mobile.de.
Our focus is on creating value for our customers, and Projektron BCS supports us in all workflows.
Our way of working
Time-to-market is a key success factor for our customers. With our motivated and creative teams, we map the entire workflow that needs to be taken into account: After sound advice and customer-specific design, we implement customised applications that are easy to use. We also guarantee the subsequent operation of the solution, supported by reliable 24/7 support.
Our customers value the expertise we have built up over many years and our high level of reliability throughout the entire process cycle. The innovations of our R&D department are an essential component of our solutions and ensure that our customers are not only ‘state of the art’, but also beyond that.
Even when things get heated in various phases of a project, we keep a cool head, maintain the necessary calm and keep an overview, both in terms of content and project KPIs - an area in which Projektron BCS already supports us and will continue to do so in the future.
Reasons for looking for a project management tool
For many years, we relied on our own web-based time recording system, which supported our day-to-day business, but could no longer meet our future requirements.
We decided against further developing our tool and wanted to rely on a professional standard solution that would do justice to the increasing complexity and number of our projects - even with the changed process organisation. The core requirements for a new system included aspects such as time recording, (multi-)project management and controlling, capacity planning, billing of customer and funding projects.
Following an evaluation of open source solutions and commercial systems, Projektron BCS was shortlisted and a presentation meeting was arranged at our premises. Projektron BCS scored highly in terms of its functionality and flexibility, not least because it runs in a browser and supports mobile time recording.
In a test phase, we were able to work through functional topics in depth, which were accompanied in parallel by training and a process model provided by Projektron.
In a further step, requirements were defined and function blocks prioritised together with our specialist departments. The collected requirements were formulated as change requests - such as the on-call service - commissioned via Projektron's support ticket system and implemented to our satisfaction.
Setting up a test system, which is fortunately supported by the licence model, has proven to be very advantageous and thus enables us to test new or adapted functions before they are used in the productive system.
Thanks to the very fine-grained assignment of rights, we were able to model the actions and views for the roles in our company very well.
We currently use the time recording, master data management and reporting function blocks company-wide. We have also been able to replace our paper-based holiday procedure with electronic holiday and overtime management.
Outlook and conclusion
In future, we will be focussing more on capacity planning, project management and project controlling. With Projektron BCS, we have taken a step in the right direction: The flexibility and functionality of the software are paying off.
